Learn more about our process and how we get your package cleared.
Paying import charges has never been easier. We coordinate packages through the customs process so you can shop internationally with confidence.
Your international package is sent to EzClear if duties and taxes apply.
We send you an email or text message to request payment of any pending import charges.
You pay your import charges to EzClear using our online secure payment system.
We complete all the paperwork needed to clear your package through Canadian customs.
Once your package is cleared, we release it for final delivery.
When you order an international package online, you are required to pay duties and import fees to the Canadian border services agency. Sometimes, these fees and duties are included in the price of your purchase and are taken care of by the seller. However, this isn’t always the case. If an international seller doesn’t cover all import fees, you will be required to pay them before your package can be delivered.
As your trusted link between global retail and your doorstep, we collect all your outstanding payments through our online payment portal so that your package gets delivered without delay.
Unfortunately, scams impersonating logistics or customs services are on the rise. EzClear will never ask you to make a payment or request personal information over the phone. We always direct customers to make payments through our secure online portal. If you ever receive suspicious calls, texts or emails claiming to be from EzClear, please contact our support team to verify their authenticity.
Have questions about your import fees? Contact a member of our team to learn more about our process, payments and package clearance.
EzClear helps you manage your import charges in one place. Pay online and get your package cleared for delivery. It’s that easy.
