How to Self-Clear a Parcel in Canada: A Step-by-Step Guide
Ordering products from international retailers is easier than ever—but when your package arrives in Canada, you might be surprised by import charges. If your shipment was sent Delivery Duty Unpaid (DDU), you’ll be responsible for paying duties and taxes before your parcel is released. The good news? You can self-clear your parcel with the Canada Border Services Agency (CBSA) and potentially save on brokerage fees.
Here’s how to do it.
Step 1: Understand What Self-Clearing Means
Self-clearing allows you to bypass third-party brokers and pay duties and taxes directly to the CBSA. This is especially useful for shipments under the Courier Low Value Shipment (CLVS) Program, which covers parcels valued at $3,300 CAD or less 1.
Step 2: Request the Paperwork
Once your parcel arrives in Canada, contact the courier or customs broker (e.g., EzClear) and request the documents needed to self-clear. These typically include:
- Commercial invoice
- Tracking number
- Import details report
- B3 form (used to declare goods to CBSA)
You can initiate this process via the EzClear portal: https://payment.ezclear.ca/selfclear.php
Step 3: Visit a CBSA Office
Bring your documents to a participating CBSA office. Inform the officer that you wish to self-clear your parcel and pay duties and taxes directly. CBSA will assess the charges and issue a blue and white invoice as proof of payment.
Step 4: Submit Proof of Payment
After paying at the CBSA office, take a photo or scan of your receipt and send it to the courier or broker (e.g., EzClear). This confirms that customs have been settled and allows your parcel to be released for final delivery.
Step 5: Track Your Delivery
Once your payment is confirmed, your parcel will be handed off to Canada Post or another final-mile carrier. You’ll receive a tracking number and can monitor the delivery online.
Tips and Considerations
- Timing: It may take 2–5 business days to receive the paperwork after submitting your self-clear request.
- Location: Self-clearing is available across Canada, including Quebec and other provinces.
- Savings: By self-clearing, you avoid administrative fees typically charged by brokers (e.g., $7.95–$8.99 per parcel).
When Not to Self-Clear
If you’re short on time or prefer convenience, you can opt to pay through the broker’s portal. However, this may include additional fees. Always weigh the cost versus effort before deciding.
Final Thoughts
Self-clearing your parcel in Canada is a smart way to take control of your import charges. With a bit of paperwork and a visit to the CBSA, you can save money and ensure your package gets to you without unnecessary delays.
Need help navigating the process? Reach out to your courier or customs broker, or visit the CBSA’s official site
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